Concierge First Reviews

Selected client testimonials. Concierge First is a UK flight concierge booking discounted business and first-class flights for private and corporate clients. Concierge First Ltd is registered in England and Wales, company no. 16388549.

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Joseph avatar
Joseph
Rated 5 out of 5
i used Cam Concierge for the first time after using another service for a long time, their price and service is the best i have found in this industry they are fast, find the best prices and work cleanly, i recommend and will keep using their services
Nov 13, 2026
Melanie Hunt avatar
Melanie Hunt
Rated 4 out of 5
Overall, my experience with Concierge First was very positive in terms of the service offered and the range of options available. However, there were a few issues throughout the booking process and subsequent changes that I feel could be improved. I initially booked a business class flight from Birmingham to Dubai with Emirates. I was provided with a choice of available flights, which was helpful. However, the option to pay by credit card, which I had previously been advised was available, was not offered. I want to emphasise that the overall service, the concept and the offering are excellent, and the personal support I received from Albie was particularly appreciated.
Nov 13, 2026
Sheldon Barrington avatar
Sheldon Barrington
Rated 5 out of 5
Great people team was amazing 1000% recommend cam and his team proper people 💯😎
Nov 13, 2026
Gio avatar
Gio
Rated 5 out of 5
Great service, fast and professional
Nov 13, 2026

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C Courtenay avatar
C Courtenay
Rated 5 out of 5
Concierge First booked me ETIHAD Business from AUH to MUC and ETIHAD First from LHR to AUH. Great pricing. Would recommend. Be advised, unlike a booking you would make yourself online in minutes, the booking process can take anywhere from a couple of hours to 24 hours plus. Flight changes or cancellations/refunds are also problematic because of the ticket type, so it works best if you have a fixed schedule.
Nov 13, 2026
Jack Stoane avatar
Jack Stoane
Rated 5 out of 5
10/10 communication with seb and also added free transfer from Abu Dhabi to Dubai as direct flight to Dubai wasn’t available on the day. Defo use again.
Nov 13, 2026
Saif Ghafoor avatar
Saif Ghafoor
Rated 5 out of 5
Amazing service always, very smooth process
Nov 12, 2026
Abz Tayar avatar
Abz Tayar
Rated 5 out of 5
⭐⭐⭐⭐⭐ Outstanding Service – Highly Recommended! Absolutely amazing experience! A massive thank you to Cam and Albi for helping me book my Business Class flights and saving me an incredible 50% off the price! Their professionalism, honesty, and dedication to finding the best possible deal were second to none. They made the entire booking process smooth, easy, and stress-free. It’s rare to find people who genuinely go above and beyond to look after their customers. If you’re looking to book flights, especially Business Class, I highly recommend Cam and Albi! Exceptional service, unbeatable savings, and a fantastic experience from start to finish. I’ll definitely be booking through them again! ⭐⭐⭐⭐⭐
Nov 12, 2026
Aaron Leo avatar
Aaron Leo
Rated 5 out of 5
10/10 Service - I secured a highly discounted business class flight from Abu Dhabi to London which also included a Maybach to pick me up and take me to the airport - I dealt with Aaron who was quick to respond. Great consierge company that I will be booking my next flights with
Nov 12, 2026
Rowah Elhassan avatar
Rowah Elhassan
Rated 4 out of 5
I booked business class flights between Sydney - Abu Dhabi. The consultant who helped me was fantastic, he went above and beyond to make sure I was able to get her seats. The only issues I have would be payment, i think there should be a way that credit card is accepted especially when many of us use the insurance linked to the card to activate if we pay for the trip through the card. Another issue would be changing contact details through the airline. This has been a major issue for me.
Nov 12, 2026
Craig Dwyer-Smith avatar
Craig Dwyer-Smith
Rated 5 out of 5
Very good service and really good prices will definitely use you again
Nov 12, 2026
Rated 5 out of 5
Asher Shaw
Video transcript: What's going on? So my booking was for three people to fly business class and from Abu Dhabi to Phuket in December. And then it was also for another. Another three, so six total. But yeah, it was really good. Everything was smooth, everything was streamlined. You know, there was a few problems with, like, the, the payment, but really, not really problems, just inconvenience that, like, we had to do in different bank accounts, getting all the money into one sort of everything. But that's not anyone's fault, but, yeah.
Joel Mccleoud avatar
Joel Mccleoud
Rated 5 out of 5
Big thank you to the concierge team and Aaron for always looking after me quality service and thank you so much
Nov 12, 2026

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Olivia clark avatar
Olivia clark
Olivia
Rated 5 out of 5
At first i was sceptical but Concierge First are the real deal. They secured me business class seats at 60% less than what i saw on sky scanner within 3 hours of me enquiring. Albie was really helpful will be using again for all my travel.
Nov 12, 2026
dave Melki avatar
dave Melki
direcotr
Rated 5 out of 5
Concierge First has to hands down the best and easiest concierge company we have ever worked with! They saved us over £5000 on our business class flights and everything went smoothly.
Nov 12, 2026